New On-street Chargers Are Now Live!

04 April, 2024 | Dundee Electric

Product Overview

Following a successful 18-month-long trial period of 22 pop-up chargers installed in Dundee by Urban Electric back in 2020, Dundee decided to embrace this innovation and include it in their on-street EV charging strategy. The most recent stage of EV charger deployment in Dundee City Council saw 18 x 7kW chargers being installed at nine different sites across the city. Under the name of Urban Fox, the supplier delivered infrastructure in the heart of local communities, providing residential streets with a newer edition of these pop-up chargers to future-proof local areas.

Dundee is now home to innovative pop-up chargers which blend seamlessly into the landscape. Urban Fox’s UEone 7kW on-street charge point is the first of its kind on the market. These innovative dual-socket UEone charge points are the perfect solution for residents without access to a driveway. As these units are installed into the pavement, it allows them to extend from the ground up to hip height for easy access. After use, the charger will automatically retract itself back underground. They remain flush with the ground to eliminate the risk of vandalism as well as minimise street clutter and pavement obstruction to improve accessibility. The collaborative work between Dundee City Council and Urban Fox was built on mutual understanding of one another’s objectives and shared trust,and resulted in a great improvement to Dundee’s streetscape enhancing the public realm.

How does it work?

With the Urban Fox app available on Apple and Google devices, you’ll see all chargers available for use as well as charge points nearest to your locations on your home tab. Charger availability is marked by different coloured pins - green for available and red for unavailable. By tapping on a pin, you can see more details about the charge point, e.g. number of sockets available, price per kWh and any additional charges. Once you tap on your chosen location, you can activate the charger by pressing ‘Get started’. The app will then ask you to sign in or use as a guest, after which the charger will rise from the ground for easy one-handed insertion of the charging cable. The Urban Fox app will securely store your login and payment details for future use.

When your vehicle is connected to a charger, the current session will show on top of the map screen. Press this to view details of the current session including your total time elapsed, total energy used and estimated cost for your session so there’s no surprise there! Your charging session will continue until you unplug your cable from the charge point, you cancel or end the session in the Urban Fox app, or your car is fully charged. At the end of the charging session, you will be emailed a summary of your session and total cost.

Not available? No problem! The app can notify you when the chosen charge point is available. Simply tap the bell icon to be notified.

For a step-by-step user guide, please visit https://urbanfox.network/blog/how-to-charge-you-electric-vehicle/

To download the Urban Fox app, please scan the QR code at the bottom of this page or visit:

https://apps.apple.com/us/app/urban-fox/id6468819158 (for Apple devices) https://play.google.com/store/apps/details?id=com.urbanfox.app&pli=1 (for Google devices).

Locations

The pilot revealed that the UEone charge point is suitable for installation in up to 80% of streets. It was important for Dundee City Council that this round of on-street chargers was installed on residential streets, especially areas dominated by flats without access to a driveway.

2024 has seen Dundee deploy 18 x 7kW chargers across the following sites:

Roseangle Carpark
Findale Street
Haywood Place
Waterfront
Yarrow Terrace

Dock Street
Woodside Avenue
Graham Street
South Victoria Dock Road

Pricing

Please note that unlike trial chargers, these permanent chargers require payment to operate. The current tariff applied to the Urban Fox chargers is 45p per kWh along with a 38p connection fee. No overstay fee will apply to sessions to allow for longer charging, especially overnight.

Assistance

The best way to keep up to date with updates is to check the Urban Fox app (to download, please scan QR code below) or the Urban Fox website - https://urbanfox.network/.

If you experience any issues or faults, please get in contact with the 24/7 Urban Fox support line on 0808 175 3965 or email support@urbanfox.network.

Testimonials

“I love my new Nissan Leaf… the forward-thinking city council are at the forefront of the whole electric car revolution”

Lorraine Kelly

“Electric taxis always surprise our customers with how quiet they are. The switch from fuel to electricity has saved us thousands – and it’s clean too!”

There are now a total of 187 electric taxis operating in Dundee which is 25% of all taxis operating in the city.

Dundee Taxis

“Electric vehicles have reduced the city’s cO2 levels by 987 tonnes so far (Sept 2017)”

Dundee City Council have 223 electric vehicles (and counting) in their fleet, the biggest of any UK local authority.

Gary McRae, Dundee City Council

“The excellent charging infrastructure in Dundee makes running an electric car very easy. I often plug in to one of the chargers in town, pop to the shops and my Nissan Leaf is fully charged by the time I’m done. I can’t wait to use the charging hubs that are planned across the city. The ability to park for free in the Dundee City Council car parks because my car has zero emissions is an added bonus.”

Elinor, Dundee

“We are now using an electric car since 2012 and will not go back to a petrol car. The drive is smooth, responsive and quiet. With Dundee getting better and better with chargers in several places, free parking in Council car parks, what’s not to like? The car has saved us money compared to the Ford Ka we had before, with currently over 90,000 miles, you can’t tell us it’s not used. Looking forward to the new charging hubs in Dundee.”

Erwin, Alyth

“EVs are over 60% cheaper to refuel than modern petrol and diesel cars and have only 1% of the moving components, so they’re really reliable. There are EVs that have clocked up over 174,000 miles in three years and only needed a ball bearing replaced. Switching to an EV from a 70mpg hybrid and charging it at home has saved me £500 per year on fuel and maintenance alone – double that if I only use Dundee’s free public charge points!”

Euan, Dundee University graduate

“Our two electric vans have completely transformed our business. Not only have they helped reduced our running costs, but they are much better for the environment and work well with the stop start style of driving that we do on our free pick-up and delivery service. The move over to electric vehicles has been extremely easy due to the excellent facilities for charging in the local Dundee area. We are even considering adding a third electric vehicle to our fleet.”

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